Netsh advfirewall firewall add rule name="Receiver for HTML5" dir=in action=allow protocol=TCP localport=8008 Q: When using Firefox, why do I get an error "Please contact your help desk with the following information. This can be done by running the following command at the command prompt on your XenApp server: Adding a rule to the Windows Firewall on the XenApp server might be needed. Check your network connection or contact your help desk for assistance” when attempting to launch an application?Ī: The workstation might not have access to the WebSockets port (default TCP 8008) on the XenApp server. Q: Why do I get an error “Cannot reach server. Q: How do I remove the client deployment message when I attempt to log on to StoreFront?Ī: On your StoreFront server, change the pluginAssistant enable="true" to pluginAssistant enable="false", on line 38 in the file located at: C:\inetpub\Refer to Citrix eDocs - Configuring Receiver for Web Using the Configuration Files for more information. If the checksum value does not match, the download might be corrupted, and you should re-download the zip file and re-verify the md5 checksum value.
Verify if the md5 checksum value is equal to what Citrix posted. Md5sum.exe C:\Users\johnwhite\Desktop\GroupPolicyManagement1.7.zip. Run md5 sum.exe followed by the path to the GroupPolicyManagement zip file. Open command prompt and browse to the directory where md5sum.exe is located. The MD5 checksum can be verified with the md5sum tool for Windows.Ĭlick here to go to the download page of md5sum tool.Ĭlick md5sum.exe link to download the tool. How do I verify that the file I downloaded is not corrupted?Ī: To verify that the downloaded file is not corrupted, check the MD5 checksum and compare it with the MD5 checksum that Citrix provides. Q: I have trouble extracting the GroupPolicyManagement1.7.zip. Access to desktops provided by XenDesktop, Web and SaaS applications provided by AppController, and applications provided by previous versions of XenApp must connect through Access Gateway 10. Q: Can I use Receiver for HTML5 1.0 with XenDesktop or earlier versions of XenApp?Ī: Local access using Receiver for HTML5 1.0 is only supported with XenApp 6.5 Feature Pack 1 and StoreFront 1.2. This article contains Frequently Asked Questions on configuring local access using Citrix Receiver for HTML5 1.0.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article is intended for Citrix administrators and technical teams only.
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